Waste is everywhere, business operations contain waste at every level which lead to longer than expected process cycle times. Business process improvement is a science and can too often be placed as a lower level priority. No matter your size, industry, or production/service model your organization can benefit from rigorous process discipline otherwise you will be constantly faced with ongoing inefficiency, lost opportunities, and the culture mindset of “but it has always been done this way”
Change is not easy, it requires discipline, will be initially faced with resistance, and egos will be bruised. Your employees may be too close to the problems to be able to fix them.
Bijou Innovations Inc. can be an objective independent facilitator who has extensive tools and experience to ensure the changes you make based on accurate data, insightful observations, and a true reflection of your operating environment.
We review and document your current operational processes. We will work with you to gather key performance indicators, define your critical success factors, collect data to determine your baseline and develop what your future state should look like.
Our structured approach includes:
• Continuous Improvement
• Current State Process
• Is it defined?
• Is it documented?
• Is it consistently followed?
• How is it managed?
• Is it repeatable & reproduceable?
• Roles & Responsibilities
• Who are the stakeholders?
• Handoffs
• Does everyone know their role?
• Frequency of review?
Answers to those questions will allow us to determine the next steps required for improvement.
Benefits of improvement can be significant from cost reductions and increased productivity to:
• More accurate information.
• Improved process cycle time.
• Reduced number of handoffs.
• Improved customer experience.
• Increased employee satisfaction due to less frustration in dealing with inefficient processes.
• Seamless workflow across groups and functions
• Improved utilization of technology
• Reduced paperwork
• Greater transparency
• Less manual steps
Our engagement methodology provides a structured approach to allow us to determine your goals, objectives, and daily challenges in relation to people, process, and technology.